no triage of bug-reports

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MoonKid
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no triage of bug-reports

Post by MoonKid » Sun Jun 26, 2016 12:16 pm

I want to aks if there is a triage system (a person in charge?) for the bug-tracker?

I have some reports open for years without any reaction. I don't talk about fixing a bug or something like that. Just a reaction - a triage.

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doublemax
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Re: no triage of bug-reports

Post by doublemax » Sun Jun 26, 2016 1:39 pm

I want to aks if there is a triage system (a person in charge?) for the bug-tracker?
Not really. In general it's Vadim, but he doesn't have much time these days, so bugs are handled more likely if they sound serious.
I have some reports open for years without any reaction. I don't talk about fixing a bug or something like that. Just a reaction - a triage.
Just a reaction like "i've seen it" would be pretty pointless. Usually you get a reaction if someone feels responsible, has questions for clarification or something like that.

The way you present the bug is important, too. You should try to minimize the effort for anyone who might be willing to look into your bug report. If it takes more than 3 minutes to try and reproduce the issue, the chances are already significantly lower.

E.g. regarding the bug report about "border problem in a treebook" you just triggered: The link to the forum doesn't exist any more and to me the description sounds like it's only a cosmetic problem in the sample.
Use the source, Luke!

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Re: no triage of bug-reports

Post by endlessrun » Mon Jun 27, 2016 1:48 am

I really don't want to hassle the developers, but is there any way to set priorities to major bugs which currently stop me completely from my development?
And unfortunately I can't downgrade from wxWidgets 3.1.1 (most updated GIT version) to 3.0.2. I'm normally patient but this is really a problem for me :/.

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doublemax
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Re: no triage of bug-reports

Post by doublemax » Mon Jun 27, 2016 5:05 am

The priority can be set, but this is up to the developers. Otherwise pretty much everyone would set "his" bug to critical - and most of them aren't.

If it's urgent, it's often best to try to fix it yourself - it's an open-source project after all.
Use the source, Luke!

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doublemax
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Re: no triage of bug-reports

Post by doublemax » Mon Jun 27, 2016 5:24 am

And unfortunately I can't downgrade from wxWidgets 3.1.1 (most updated GIT version) to 3.0.2. I'm normally patient but this is really a problem for me :/.
If this is about the thread event problem, i modified the sample with a quick-and-dirty fix. Check the other thread.
Use the source, Luke!

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